Technical support

CALL CENTER

iCAD technical support call center :
070-7510-8888 (same for Seoul and Busan)

Specialism improved by engineers in charge of each customer in call center

Operation of TR Site

A variety of contents regarding design issues are provided based on systematic categorization of customer inquiries, troubleshooting and engineering resources

Rapid and accurate response through remote support service

On-Site service

Educational support through regular monthly visits

Customized consulting service provided by special engineers

UPGRADE

Software version upgrade is performed for new development function and improvement

System business

iBow Solution’s contents service is to support the realization of more efficient [manufacturing environment].

System business

Hitachi storage business
Setting up server and maintenance of system integration business

Packaging software

ICADPLUS / CAM / CAE /
VPS / GP4 / 3D EVOLUTION
Distribution and sales of software
Sales of PDM/ EDM hardware

CAD package

CAD modeling service
CAE/ CFD project service
Design and analysis engineer dispatch service
2D→3D data migration
3D→3D data migration
Data processing service
Technical support service
Design consignment service

CAD and resource management

Design consulting service
Analysis consulting service
CAD consulting service
PDM/ EDM setup consulting service
Manufacturing process consulting service